THE FORMULA — HAIR INFUSION OIL
What makes The Formula different from other hairoils?
The Formula is cold infused for 5 full weeks with 7 botanicals — rosemary, neem, amla, hibiscus, fenugreek, lavender, and clove. Most hair oils are blended in minutes. Ours takes 5 weeks because that is how long it takes the oil to fully absorb the active compounds from the herbs. No heat. No shortcuts. No fillers.
How do I use The Formula?
Apply 3 to 5 drops directly to your scalp. Massage in circular motions for 5 minutes.Leave in — do not rinse. Use every other day — 3 to 4 times per week — for bestresults.
How often should I use TheFormula?
Every other day — 3 to 4 times per week — is the ideal frequency for best results.This gives your scalp time to fully absorb the botanicals between applications.Consistency over 8 weeks is what drives results.
How long before I see results?
Most customers see visible changes by week 4. For full results complete the 8-weekchallenge — apply every other day consistently for 8 weeks. Hair growth takestime. The formula does the work if you stay consistent.
Can I use The Formula everyday?
Every other day — 3 to 4 times per week — is the recommended frequency for bestresults. Daily use will not cause harm but every other day gives your scalptime to absorb the botanicals fully between applications.
Is The Formula safe for colortreated hair?
Yes.The Formula is free of sulfates, parabens, and harsh chemicals that stripcolor. It is safe for color treated, relaxed, chemically processed, and naturalhair.
Will The Formula make my hairgreasy?
No.The Formula is a lightweight blend that absorbs quickly. Apply only 3 to 5drops and massage in fully. If your hair feels greasy you are using too much.
Can I use The Formula on myedges?
Yes — and it is one of the best uses for it. Apply 2 to 3 drops directly to thehairline and massage gently in circular motions. Consistency is key for edgerestoration.
Can men use The Formula?
Absolutely The Formula works on all hair types regardless of gender. It is specificallyeffective for hairline recession and thinning at the crown — concerns thataffect both men and women.
What does The Formula smelllike?
Sweet orange and bergamot forward with a warm herbal undertone from the botanicals.Light, fresh, and pleasant — not heavy or overpowering.
How long does one bottle last?
A 2oz bottle used every other day — 3 to 4 times perweek — lasts approximately 6 to 8 weeks. We recommend subscribing and saving15% on auto-ship every 6 weeks so you never run out
What are the full ingredientsin The Formula?
Infusion oils: Grapeseed oil, Rice bran oil, Amla oil, Pumpkin seed oil, Hempseed oil.Infused botanicals: Rosemary leaf, Neem leaf, Amla fruit, Hibiscus flower,Fenugreek seed, Lavender flower, Clove. Additives: Vitamin E (tocopherol),Rosemary essential oil, Peppermint essential oil, Sweet orange essential oil,Bergamot FCF essential oil.
Is The Formula suitable for allhair textures?
Yes.The Formula works on straight, wavy, curly, coily, and 4C hair. The lightweightoil base absorbs well across all textures without buildup.
Can I use The Formula if I havea sensitive scalp?
The Formula contains neem and clove which are potent botanicals. If you have a verysensitive scalp do a patch test first — apply a small amount to your innerwrist and wait 24 hours before applying to your scalp.
Can I use The Formula withother hair products?
Yes Apply The Formula to a clean or slightly damp scalp before styling. It workswell alongside The Mist and The Finish for a complete routine.
THE MIST — HAIR REFRESH SPRAY
What does The Mist do?
The Mist refreshes and rehydrates your hair between wash days. It revives moisture,reduces frizz, and keeps your hair looking and feeling alive without buildup orresidue.
How do I use The Mist?
Shake well before use. Hold 6 to 8 inches from hair. Spray evenly throughout focusing on dry or frizzy areas. Style as usual. Use as needed between wash days.
Can I use The Mist on dry hair?
Yes.The Mist is designed for dry hair — it is your between wash day refresh tool.Spray it on dry hair whenever your hair needs a moisture boost.
Can I use The Mist with TheFormula?
Yes — they are designed to work together. Use The Formula on your scalp every otherday. Use The Mist on non-formula days to keep your hair hydrated betweenapplications.
Will The Mist weigh my hairdown?
No The Mist is a lightweight formula designed to add moisture without heaviness. Afew sprays is all you need — do not oversaturate.
THE FINISH — SEALING OIL
How do I use The Finish?
Apply 2 to 3 drops to your palms. Emulsify by rubbing your hands together. Smoothover hair focusing on ends and frizzy areas. Use after styling as your finalstep. A little goes a long way.
Can I use The Finish on myscalp?
The Finish is designed for the hair strands — not the scalp. Apply from mid-lengthto ends. For scalp treatment use The Formula instead.
Is The Finish the same as TheFormula?
No The Formula is a 5-week cold infused treatment for scalp health and hairgrowth. The Finish is a lightweight sealing oil for the hair strands — itseals, shines, and protects. They serve different purposes and work besttogether.
Will The Finish make my hairlook greasy?
Not if used correctly. Use 2 to 3 drops maximum.Emulsify in your palms before applying. Focus on ends not roots. If your hairlooks greasy you used too much
THE DETOX — SCALP TREATMENT
What does The Detox do?
The Detox removes buildup, product residue, and excess oil that clogs follicles andslows hair growth. Think of it as clearing the path so everything you applyafter — especially The Formula — actually works.
How do I use The Detox?
Apply directly to scalp sections before shampooing. Massage gently in circularmotions for 3 to 5 minutes. Leave on for 5 to 10 minutes. Shampoo and conditionas normal. Use once a week or as needed.
Do I use The Detox before orafter shampooing?
Before Apply The Detox to your scalp, let it sit for 5 to 10 minutes, then shampoo asnormal. It prepares the scalp to be fully cleansed.
How often should I use TheDetox?
Once a week is ideal for most people. If you use a lotof styling products or have an oily scalp you may want to use it twice a week.If your scalp is dry use it every 2 weeks
Should I use The Detox beforeapplying The Formula?
Yes — this is the recommended routine. Use The Detox on wash day to clear thescalp. After washing and drying apply The Formula for the full treatmentbenefit.
THE BEARD — BEARD OIL
What does The Beard do?
The Beard softens coarse beard hair, conditions the skin underneath, reducesitchiness, and keeps your beard looking defined and healthy all day. No greasyresidue. No heavy fragrance.
How do I use The Beard?
Apply 2 to 3 drops to your palms. Work through beard from root to tip. Massage intothe skin underneath. Style as usual. Use daily for best results.
Can I use The Beard on my headhair?
The Beard is formulated specifically for facial hair. For head hair use TheFormula. They are built with different formulations for different purposes.
Will The Beard help my beardgrow?
The Beard conditions and nourishes which creates a healthy environment for growth.For targeted beard growth we recommend also using The Formula on your scalp — ahealthy scalp supports overall hair and beard health.
How long does one bottle last?
The Beard at 1oz used daily lasts approximately 4 to 6 weeks depending on beardlength and how much you apply.
SHIPPING & ORDERS
Where do you ship?
We currently ship within the United States only. International shipping is comingsoon — join our email list at senbettercare.com to be notified when yourcountry is available.
How long does shipping take?
All orders are processed and packed within 1 to 3 business days. Standard shipping takes 5 to 8 business days after processing. Expedited shipping takes 2 to 3 business days after processing.
Do you offer free shipping?
Yes All orders over $50 ship free. Orders under $50 are $5.99 for standard shippingand $12.99 for expedited.
How do I track my order?
You will receive a tracking number by email once your order ships. You can alsotrack your order at senbettercare.com/track.
Can I change or cancel myorder?
Contact us at support@senbetter.com as soon as possible if you need to change or cancelyour order. We process orders quickly so we cannot guarantee changes but wewill do our best.
My order arrived damaged — what do I do?
Contact us immediately at support@senbetter.com with a photo of the damage. We will send a replacement at no charge within 1 to 3 business days
RETURNS & REFUNDS
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied withyour purchase within 30 days of delivery contact us at support@senbetter.comand we will make it right.
How do I return a product?
Contact us at support@senbetter.com with your order number and the reason for yourreturn. We will send you a prepaid return label and process your refund within3 to 5 business days of receiving the return.
Can I return an opened product?
Yes — items must be at least 50% full to be eligible for a return. We do not acceptreturns on items that are more than 50% used.
How long does a refund take?
Refund sare processed within 3 to 5 business days of us receiving your returned item.Depending on your bank it may take an additional 3 to 5 business days to appearin your account.
GENERAL QUESTIONS
Where is Senbetter made?
Every Senbetter product is formulated, infused, and bottled by hand in Denver,Colorado. We source our botanicals globally and bring them together in smallbatches right here.
Are Senbetter products natural?
Yes All Senbetter products are made with natural botanical ingredients. Nosynthetic fragrances, no parabens, no sulfates, no fillers.
Are Senbetter products safe forpregnant or nursing women?
Consult your healthcare provider before using any new product during pregnancy ornursing. Some essential oils in our formulas — including rosemary andpeppermint — are not recommended during pregnancy.
Do Senbetter products containany allergens?
Our products contain botanical ingredients that someindividuals may be sensitive to including neem, clove, rosemary, andpeppermint. If you have known sensitivities do a patch test before full use.Full ingredient lists are available on each product page at senbettercare.com
How should I store my Senbetterproducts?
Store all products at room temperature 65 to 75 degrees Fahrenheit away from directsunlight and heat. Do not store in a bathroom with high humidity. Keep capstightly closed.
What is the shelf life ofSenbetter products?
All Senbetter products have a shelf life of 12 months from the production date whenstored correctly. The production date is printed on the bottom of each bottle.
Do you offer a subscription?
Yes Subscribe and save 15% on The Formula with auto-ship every 6 weeks. Never runout and never pay full price. Manage your subscription anytime atsenbettercare.com.
Do you have a loyalty program?
Yes Senbetter Rewards lets you earn points on every purchase, review, and referral.Points can be redeemed for discounts on future orders. Sign up atsenbettercare.com.
How do I contact Senbetter?
Email us at support@senbetter.com. We respond within 24 to 48 hours Monday throughFriday. You can also reach us on Instagram and TikTok at @senbettercare.
Do you offer an affiliate orambassador program?
Yes If you are a creator or have an engaged audience in the hair care, grooming, orwellness space we would love to work with you. Apply at senbettercare.com or DMus at @senbettercare.